Platforms: <span>Platform-independent</span>
Before you submit a support case
Use the shortest self-service path first, then send Studio Operations Support the details that actually help investigate the problem.
Why can I not publish this artwork?
Check the information Studio Operations requires before an artwork can appear in the public gallery.
Fix an artwork image that will not upload
Check the current Studio Operations image limits and file requirements before opening a support case.
What happens when someone inquires about an artwork?
Understand what Studio Operations records and sends when a visitor asks about an artwork.
Why is my artwork not showing in the public gallery?
Check Published status, website visibility, Active status, and the correct Microsite or outside-site gallery before escalating a missing artwork.
Why can I not remove this person?
A person attached to a sale cannot be deleted because the transaction and its paperwork still depend on that buyer record.
Send a Lookbook
Prepare the recipient, message and private Lookbook link in Studio Operations, then send it from your own email application.